Job Description
Join our award-winning hospitality team at Omaha Grand Hotel and launch your career in the luxury hotel industry! We're seeking energetic, service-minded individuals to fill essential entry-level roles across our property. No prior experience required – we provide comprehensive training to develop your skills in guest relations, operations, and service excellence. This is your chance to work in a dynamic environment with growth opportunities into supervisory and specialized positions. Enjoy competitive pay, flexible scheduling, and a supportive team culture dedicated to your success.
Responsibilities
- Deliver exceptional guest service through warm greetings, check-in/check-out assistance, and prompt issue resolution
- Maintain cleanliness and orderliness of public areas, guest rooms, and facilities following brand standards
- Operate hotel systems including PMS software, point-of-sale terminals, and communication devices
- Collaborate with cross-departmental teams to ensure seamless guest experiences and operational efficiency
- Uphold safety and security protocols for guests and staff while maintaining confidentiality
- Process payments accurately and manage cash handling procedures
- Participate in daily briefings and ongoing training programs
Qualifications
- High school diploma or equivalent required; college students welcome to apply
- Outstanding communication and interpersonal skills with a customer-first mindset
- Ability to stand/walk for extended periods and lift up to 25 pounds
- Flexibility to work evenings, weekends, and holidays as needed
- Basic computer literacy and willingness to learn new technologies
- Strong attention to detail and organizational abilities
- Positive attitude and ability to thrive in fast-paced environments
- No hospitality experience necessary – training provided!