Job Description
Join our award-winning Atlanta hotel team as an entry-level hospitality professional! We're seeking passionate, service-minded individuals to kickstart their careers in luxury hospitality. No prior experience required – we provide comprehensive training to help you thrive in a dynamic environment.
As a key member of our guest experience team, you'll work alongside industry leaders while developing transferable skills in customer service, operations, and team collaboration. Enjoy competitive pay, flexible scheduling, and opportunities for rapid advancement within our growing portfolio.
Responsibilities
- Deliver exceptional guest service through personalized interactions and problem-solving
- Assist with check-in/check-out procedures using our property management system
- Manage reservations and respond to guest inquiries via phone/email
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through cleanliness and professional appearance
- Participate in daily briefings and continuous training sessions
Qualifications
- No prior hospitality experience required – we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication skills and friendly demeanor
- Basic computer literacy and comfort with technology
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holidays
- Valid work authorization in the United States
- Positive attitude and willingness to learn new systems