Job Description
Join our award-winning hospitality team as a Front Desk Agent and kickstart your career in the heart of Philadelphia! We're seeking energetic, guest-focused individuals to deliver exceptional experiences at our boutique downtown hotel. With weekly pay and comprehensive training, this is your opportunity to thrive in a dynamic environment where no prior experience is required. Enjoy competitive benefits, flexible scheduling, and a chance to grow within our expanding network of local properties.
Why Join Us?
- Weekly pay with direct deposit
- Free meals during shifts
- Employee discounts on local attractions
- Clear career advancement path
- Supportive team culture
Responsibilities
- Greet and assist all guests with check-in/check-out procedures
- Manage reservations using property management software
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel services and local attractions to guests
- Maintain clean and organized front desk area
- Complete end-of-day reporting tasks
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Positive attitude and customer-first mindset
- Attention to detail and organizational skills