Job Description
Join our award-winning team at Grand Plaza Hotels and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to join our dynamic front desk and guest services teams. Enjoy flexible part-time schedules, comprehensive training, and a supportive work environment in the heart of Manhattan. Whether you're a student, career changer, or seeking flexible work, we provide the perfect launchpad for your hospitality journey.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Respond to guest inquiries via phone and in-person
- Assist with luggage and concierge services
- Collaborate with housekeeping and maintenance teams
- Process payments and manage billing inquiries
- Maintain a clean and organized lobby area
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Proficient in basic computer applications
- Positive attitude and customer service mindset
- Reliable transportation to Manhattan locations