Job Description
Join our award-winning Dallas hotel team and launch your hospitality career! No experience needed—we provide comprehensive training for motivated individuals passionate about creating exceptional guest experiences. As a cornerstone of Texas tourism, we offer competitive benefits, career advancement opportunities, and a vibrant work environment in the heart of downtown Dallas.
What We Offer:
- Free hotel industry certification program
- Health/dental/vision insurance (after 90 days)
- 401(k) with company match
- Employee discounts nationwide
- Flexible scheduling options
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and room assignments
- Respond to guest inquiries via phone, email, and in-person
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling
- Maintain cleanliness and organization of front desk area
- Upsell hotel amenities and services
Qualifications
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work flexible hours/weekends/holidays
- Professional appearance and demeanor
- Team-oriented mindset
- Willingness to learn new systems quickly
- Texas driver's license (preferred for some roles)