Job Description
Join the vibrant hospitality scene in Milwaukee! The Milwaukee Grand Hotel is seeking passionate individuals to start their career in the hotel industry—no prior experience required. As an Entry-Level Hotel Team Member, you'll be the heart of our guest experience while gaining valuable skills in customer service, operations, and teamwork. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our award-winning downtown property.
Why Work With Us?
- Comprehensive on-the-job training
- Health benefits and retirement plans
- Employee discounts on hotel stays and dining
- Career development programs
Responsibilities
- Deliver exceptional guest service through warm check-in/check-out experiences
- Maintain pristine guest rooms and public areas following brand standards
- Assist with event setup, conference services, and meeting room preparationOperate point-of-sale systems and handle cash transactions accurately
- Collaborate with cross-departmental teams to ensure seamless operations
- Resolve guest inquiries promptly with a solution-oriented mindset
Qualifications
- No prior hospitality experience required—training provided!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Basic computer literacy and comfort with technology
- Valid driver's license (if required for shuttle duties)
- Availability to work weekends, evenings, and holidays