Job Description
Join an Elite Team in the Heart of Dallas
We are currently seeking a dedicated and experienced Executive Housekeeper to lead our housekeeping department at our prestigious 5-star downtown property. If you have a passion for excellence and a proven track record in hospitality operations, we want to hear from you.
As the Executive Housekeeper, you will oversee the cleanliness, organization, and presentation of our guest rooms and public spaces, ensuring an unforgettable stay for our clientele. You will be responsible for managing a diverse team of housekeeping staff, maintaining strict quality control standards, and driving operational efficiency.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity to work in a high-growth market.
- Professional development and career advancement opportunities.
Responsibilities
- Operational Leadership: Direct and supervise the daily operations of the housekeeping department, ensuring all rooms and public areas meet our luxury standards.
- Staff Management: Hire, train, schedule, and mentor housekeeping staff, fostering a positive and productive work environment.
- Quality Assurance: Conduct regular inspections of guest rooms, corridors, and amenities to ensure cleanliness and adherence to brand standards.
- Inventory Control: Manage and order linens, toiletries, and cleaning supplies, maintaining accurate stock levels and controlling costs.
- Safety Compliance: Enforce strict health, safety, and sanitation regulations to ensure a safe environment for guests and employees.
- Guest Relations: Address guest inquiries and complaints promptly, ensuring high levels of guest satisfaction.
- Reporting: Prepare daily, weekly, and monthly reports on staffing levels, occupancy rates, and budget performance.
Qualifications
- Experience: Minimum of 5 years in hotel housekeeping management, with at least 2 years in a supervisory role.
- Education: High school diploma or GED required; Associate’s degree in Hospitality Management is preferred.
- Leadership Skills: Strong leadership, communication, and interpersonal skills with the ability to motivate a team.
- Organizational Skills: Exceptional organizational abilities with a keen eye for detail and high standards of cleanliness.
- Software Proficiency: Experience with Property Management Systems (PMS) and Microsoft Office Suite.
- Flexibility: Ability to work flexible hours, including weekends, holidays, and early mornings as needed.