Job Description
Join our award-winning team at Sunrise Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals to create memorable guest experiences at our downtown El Paso location. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Welcome and assist guests with check-in/check-out procedures
- Manage reservations via phone and digital platforms
- Address guest inquiries with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and presentation
- Handle emergency situations following protocols
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced settings
- Basic computer proficiency (MS Office, reservation systems)
- Strong problem-solving abilities
- Punctual and reliable with professional demeanor
- Willingness to work evenings/weekends
- No experience required – training provided!