Job Description
Join the vibrant hospitality scene in Memphis as a Front Desk Agent at the Memphis Grand Hotel! We're seeking energetic individuals with a passion for customer service to create memorable first impressions for our guests. No prior experience required – we provide comprehensive training to help you succeed in this dynamic role. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our renowned hotel chain.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries with professionalism and empathy
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Punctual and reliable work ethic
- Positive attitude and problem-solving mindset
- Willingness to work evenings/weekends/holidays
- No experience required – training provided!