Job Description
Join our award-winning team as a Front Desk Agent and experience the perfect blend of hospitality excellence and financial stability! We're seeking dynamic professionals to deliver exceptional guest experiences while enjoying the convenience of weekly pay. Located in the heart of Los Angeles, our luxury hotel offers competitive compensation, comprehensive benefits, and a vibrant work culture where your contributions are recognized immediately. If you're passionate about creating memorable stays and value timely compensation, apply today!
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries and resolve service issues proactively
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems (Opera/PMS) effectively
- Upsell hotel amenities and services to enhance guest experience
- Maintain a clean and organized front desk area
Qualifications
- Minimum 1 year hospitality/customer service experience
- Proficiency in property management systems (Opera/PMS)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- High school diploma or equivalent required
- Basic math and cash handling accuracy
- Professional appearance and positive demeanor
- Valid California driver's license preferred