Job Description
Join our award-winning downtown hotel as a Front Desk Agent and experience the vibrant energy of Chicago while earning weekly pay! We're seeking a customer-focused professional to deliver exceptional guest experiences in our luxury property. Enjoy competitive compensation, flexible scheduling, and career growth opportunities in one of America's most dynamic cities.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle reservation inquiries, modifications, and room assignments
- Process payments and maintain accurate financial records
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems (Opera/PMS)
- Uphold brand standards for service excellence
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Proficiency with reservation software and Microsoft Office
- Ability to multitask in fast-paced environments
- Valid work authorization in the United States
- Flexible availability including weekends/holidays
- Basic math and cash handling skills
- Professional appearance and positive attitude