Job Description
Join our award-winning luxury hotel as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic, customer-focused professionals to deliver exceptional guest experiences at our downtown Atlanta location. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hotel chain.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through professional appearance and service
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts including nights/weekends
- Positive attitude and problem-solving mindset
- Customer service experience preferred but not required
- Must be authorized to work in the United States