Job Description
Join our award-winning hospitality team as an entry-level Front Desk Agent at Grand Plaza Hotel! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of Dallas. This role is your gateway to a dynamic hospitality career with growth opportunities into management positions. Enjoy competitive pay, comprehensive benefits, and a vibrant workplace culture.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk environment
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Proficient in basic computer applications
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Professional appearance and positive attitude
- Detail-oriented with multitasking abilities
- Must be authorized to work in the US