Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotel! We're seeking energetic, customer-focused individuals to deliver exceptional guest experiences in the heart of Albuquerque. Enjoy weekly pay, no experience required, and comprehensive training. Be the first impression for our guests while working in a dynamic, supportive environment with growth opportunities. Apply today and start your career in hospitality!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required - we train!
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset
- Valid driver's license preferred