Job Description
Join our award-winning team at Grandview Hospitality Group as a Front Desk Agent! We're seeking enthusiastic, customer-focused individuals to create memorable experiences for our guests in the heart of Washington, Virginia. No prior experience required – we provide comprehensive training to help you thrive in this dynamic hospitality role. Enjoy competitive pay, benefits, and opportunities for career growth in a supportive environment.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage reservations, room assignments, and billing inquiries accurately
- Address guest requests promptly and coordinate with housekeeping/maintenance teams
- Process payments and maintain accurate financial records
- Act as a local resource, recommending attractions and dining options
- Maintain a clean, organized lobby and reception area
- Utilize property management systems efficiently
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and comfort with digital systems
- Positive attitude and problem-solving mindset
- Flexibility to work evenings, weekends, and holidays
- No hospitality experience necessary – training provided!