Job Description
Join our award-winning team as a Front Desk Agent in the heart of Manhattan! We're seeking dynamic hospitality professionals to deliver exceptional guest experiences at our flagship property. Enjoy weekly pay, competitive compensation, and comprehensive benefits while working in one of NYC's most iconic locations.
Why You'll Love This Role:
- Weekly paycheck for financial flexibility
- Comprehensive training program
- Career advancement opportunities
- Employee discounts on hotel stays
- Health & wellness benefits
Responsibilities
- Manage guest check-in/check-out processes with efficiency and professionalism
- Handle reservations and room assignments using Opera PMS system
- Resolve guest inquiries and complaints with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and services to enhance guest experience
- Maintain clean and organized front desk area
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in property management systems (Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Valid New York State driver's license preferred
- Fluency in English; Spanish/French a plus
- Professional appearance and positive attitude