Job Description
Join our award-winning team at Grand Tampa Hospitality as a Front Desk Agent! We're seeking enthusiastic, customer-focused individuals to deliver exceptional guest experiences at our premier downtown location. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a vibrant, fast-paced environment.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to multitask in a busy environment
- Positive attitude and willingness to learn
- Flexible availability including weekends/holidays