Job Description
Join our award-winning team at the prestigious Harbor View Hotel in downtown San Diego! We're seeking enthusiastic Front Desk Agents to create unforgettable guest experiences. No prior experience is required - we provide comprehensive training for motivated individuals passionate about hospitality. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in one of America's most vibrant coastal cities.
Responsibilities
- Warmly welcome and check-in/check-out guests using property management systems
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Exceptional customer service skills with a friendly demeanor
- Strong attention to detail and organizational abilities
- Basic computer proficiency and willingness to learn new systems
- Ability to work flexible shifts including nights/weekends
- Professional appearance and communication skills
- Must be authorized to work in the United States
- No hotel experience necessary - training provided!