Job Description
Join our award-winning hospitality team at Grand Plaza Hotel! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in the heart of Manhattan. No prior experience required—just your positive attitude and willingness to learn. Enjoy competitive pay, comprehensive training, and opportunities for career growth in one of NYC's most iconic hotels.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and service
Qualifications
- High school diploma or equivalent (students welcome!)
- Outstanding communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
- No hospitality experience required—training provided!