Job Description
Join our dynamic hospitality team at Grand Horizon Hotel in vibrant Portland! We're seeking a charismatic Front Desk Agent to deliver exceptional guest experiences with weekly pay. Perfect for detail-oriented professionals who thrive in fast-paced environments. Enjoy competitive compensation, flexible scheduling, and career growth opportunities in Oregon's thriving tourism sector. Apply now to become the welcoming face of our premium establishment!
Responsibilities
- Check-in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance departments
- Utilize hotel management software for bookings and inventory
- Uphold brand standards through exceptional guest interactions
- Assist with valet services and concierge requests
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management systems (Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Oregon driver's license preferred
- Flexible availability including nights/weekends
- Basic knowledge of Portland attractions and transportation
- High school diploma or equivalent required