Job Description
Join our award-winning team at Grand Horizon Hotel and launch your hospitality career! We're seeking energetic Front Desk Agents with no experience required – we provide comprehensive training. As the first point of contact for our esteemed guests, you'll create memorable experiences while enjoying competitive pay, growth opportunities, and a supportive team environment.
Responsibilities
- Warmly welcome and register guests using our property management system
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and services to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Exceptional customer service skills
- Strong communication and problem-solving abilities
- Basic computer proficiency
- Professional appearance and demeanor
- Ability to work flexible shifts including weekends
- No prior experience required – training provided!