Job Description
Join our award-winning downtown Minneapolis hotel and kickstart your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences at our front desk. No experience required – we provide comprehensive training to develop your skills in guest relations, reservations management, and problem-solving. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury property.
Responsibilities
- Manage seamless check-in/check-out processes for hotel guests
- Handle reservation inquiries, modifications, and room assignments
- Address guest concerns promptly with personalized solutions
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Provide local recommendations and assistance to guests
- Maintain organized front desk operations and documentation
Qualifications
- No prior experience required – training provided
- Outstanding communication and interpersonal skills
- Ability to thrive in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Basic computer proficiency (MS Office, reservation systems)
- High school diploma or equivalent
- Flexible availability including nights, weekends, and holidays