Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Bay Hotel & Resort in sunny Tampa! We're seeking energetic, guest-focused individuals to create unforgettable experiences for our international visitors. No prior experience is required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and a vibrant work environment just minutes from Tampa's top attractions.
Responsibilities
- Warmly greet and register guests with exceptional service
- Efficiently manage check-in/check-out procedures and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize property management software (training provided)
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Customer service mindset (no experience necessary)
- Reliability and punctuality
- Team player mentality