Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Hotel Minneapolis! We're seeking energetic individuals passionate about creating exceptional guest experiences. No prior experience is required – we provide comprehensive training to help you thrive in this dynamic role. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in the heart of downtown Minneapolis.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional communication
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Flexibility to work evenings, weekends, and holidays
- No prior experience required – training provided