Job Description
We are seeking passionate individuals to join our dynamic hospitality team in the heart of San Francisco. At The Grand Hotel SF, we pride ourselves on delivering exceptional guest experiences. As a Part-Time Hotel Staff member, you will play a vital role in maintaining our high standards of service and creating a welcoming atmosphere for every visitor.
Why Join Our Team?
- Competitive hourly wage ($18 - $22/hr)
- Flexible scheduling to fit your lifestyle
- Employee discounts and exclusive perks
- A vibrant, multicultural work environment
- Opportunities for professional growth within the hospitality industry
Responsibilities
- Greet and check in guests with a warm, professional demeanor.
- Assist with room assignments, key management, and check-out procedures.
- Maintain the cleanliness, organization, and aesthetic appeal of the lobby and common areas.
- Handle guest inquiries, special requests, and resolve complaints efficiently and courteously.
- Collaborate closely with housekeeping to ensure rooms are ready for arrivals.
- Support special events, banquet functions, and daily operations as needed.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in hospitality, customer service, or reception is preferred but not required.
- Strong verbal communication and interpersonal skills.
- Ability to work a flexible schedule, including weekends, evenings, and holidays.
- Familiarity with hotel management software (POS systems) is a plus.
- A positive attitude and a commitment to excellence.