Job Description
Join our dynamic hospitality team at the Grand Seattle Hotel as a Front Desk Agent! We're seeking a charismatic professional to deliver exceptional guest experiences with weekly pay. This role is perfect for detail-oriented individuals passionate about creating memorable stays in the heart of Seattle. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment. Apply now to start your rewarding career in hospitality!
Responsibilities
- Manage seamless guest check-in/check-out processes with efficiency and warmth
- Handle reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly while maintaining service excellence
- Operate property management systems and maintain accurate records
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and manage cash handling procedures
- Promote hotel amenities and local attractions to enhance guest stays
- Maintain a clean, organized, and professional front desk area
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years of front desk or customer service experience
- Proficiency in hotel management software (e.g., Opera, StayNTouch)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Flexible availability including nights, weekends, and holidays
- Basic computer literacy and cash handling experience