Job Description
Join our award-winning hospitality team in the heart of New Orleans! We're seeking a charismatic Front Desk Agent to create memorable guest experiences. This part-time role is perfect for detail-oriented professionals who thrive in fast-paced environments and embody Southern charm. Enjoy competitive pay, flexible scheduling, and the opportunity to work in one of America's most vibrant cities.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservation systems and room assignments
- Respond to guest inquiries with professionalism and local expertise
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate billing records
- Implement safety protocols during emergency situations
- Upsell hotel amenities and local attractions
Qualifications
- High school diploma or equivalent
- Previous hotel or customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with reservation software (e.g., Opera, Delphi)
- Ability to work flexible shifts including nights/weekends
- Valid Louisiana hospitality certification (or willingness to obtain)
- Basic knowledge of New Orleans tourism landscape
- Multilingual abilities (Spanish/French) a plus