Job Description
Join our dynamic team as a Front Desk Agent at Grand Hospitality Group! We're seeking enthusiastic individuals with a passion for exceptional guest experiences to serve as the first point of contact for our premium Atlanta property. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy flexible shift work while building your career in the heart of Georgia's hospitality industry. Apply today and become part of our award-winning team!
Responsibilities
- Deliver warm, professional greetings to all guests and visitors
- Manage check-in/check-out procedures with precision and efficiency
- Handle guest inquiries, resolve issues, and provide local recommendations
- Maintain accurate reservation and billing information
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate property management systems and POS technology
- Uphold strict security protocols for guest and property safety
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer literacy and comfort with learning new systems
- Exceptional problem-solving abilities under pressure
- Professional appearance and positive attitude
- Valid work authorization in the United States
- Willingness to undergo background screening