Job Description
Join our dynamic team at Coastal Hospitality Group as a Front Desk Agent where your daily efforts directly shape our guests' experiences. We offer immediate daily pay opportunities for passionate hospitality professionals seeking flexible, rewarding work in sunny San Diego. Enjoy competitive compensation, comprehensive training, and a vibrant workplace culture that values your contributions. Perfect for individuals seeking consistent income without waiting for bi-weekly pay cycles!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage room reservations, billing inquiries, and payment processing accurately
- Coordinate with housekeeping and maintenance teams to ensure operational excellence
- Resolve guest concerns promptly using conflict resolution best practices
- Maintain detailed guest records and confidential information securely
- Upsell hotel amenities and services to enhance guest satisfaction
- Assist with valet services and local area knowledge requests
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in PMS systems (e.g., Opera, Delphi) preferred
- Strong communication skills with multilingual abilities a plus
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid California driver's license for valet duties (if applicable)
- Basic mathematical aptitude for cash handling and billing
- Professional appearance and problem-solving mindset