Job Description
Join the vibrant hospitality scene at Grand Horizon Hotel! We're seeking enthusiastic entry-level Front Desk Agents to create memorable guest experiences in our downtown Omaha location. No experience necessary – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a luxury environment.
Responsibilities
- Check-in/out guests efficiently while maintaining warm, professional demeanor
- Manage reservations and room assignments using PMS software
- Address guest inquiries and resolve issues with empathy and speed
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Market hotel amenities and local attractions to enhance guest stays
Qualifications
- High school diploma or equivalent required
- Exceptional customer service orientation and communication skills
- Ability to multitask in fast-paced environments
- Basic computer literacy and comfort with learning new systems
- Positive attitude and problem-solving mindset
- Willingness to work evenings, weekends, and holidays
- Previous hospitality experience preferred but not required