Job Description
Embark on an exciting hospitality career at Grand Horizon Hotels! We're seeking a passionate Front Desk Agent to be the welcoming face of our San Antonio location. No prior experience is required – we provide comprehensive training to launch your career in guest services. Join our award-winning team and deliver exceptional experiences while exploring the vibrant culture of the Alamo City.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Basic computer literacy and willingness to learn new systems
- Strong problem-solving abilities
- Professional appearance and positive attitude
- Ability to work flexible shifts including weekends