Job Description
Are you looking for a rewarding career in Cleveland with immediate start opportunities? Cleveland Hospitality Hub is seeking a friendly and professional Front Desk Agent to join our dynamic team. We pride ourselves on providing top-tier service and are looking for individuals who are eager to learn and grow.
Whether you are entering the workforce for the first time or looking to transition into the hospitality industry, this is the perfect role for you. We offer comprehensive training and a supportive environment where your contributions matter.
Responsibilities
- Greet and welcome guests warmly, ensuring a positive first impression.
- Manage the front desk operations, including check-ins, check-outs, and handling inquiries.
- Answer and direct phone calls and emails promptly and professionally.
- Process payments and maintain accurate financial records using point-of-sale systems.
- Assist guests with local recommendations and directions.
- Maintain the cleanliness and organization of the reception area and lobby.
Qualifications
- No prior experience required; we train ambitious candidates.
- Excellent verbal communication and interpersonal skills.
- Basic computer literacy and ability to learn new software quickly.
- Professional appearance and demeanor at all times.
- Ability to stand for extended periods and lift moderate weights (up to 20 lbs).