Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent in sunny Long Beach, CA! We're seeking passionate individuals to create memorable guest experiences at our premier waterfront property. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, benefits, and a dynamic work environment in one of California's most vibrant coastal cities.
Responsibilities
- Deliver exceptional guest service through check-in/check-out procedures and personalized assistance
- Manage room reservations using our advanced property management system
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through cleanliness and safety protocols
- Utilize multi-tasking abilities in a fast-paced environment
Qualifications
- No experience required – we welcome career changers and recent graduates
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including evenings, weekends, and holidays
- Proficiency with basic computer applications
- Strong attention to detail and organizational abilities
- Positive attitude and passion for customer service
- Must be authorized to work in the United States
- High school diploma or equivalent required