Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent in sunny San Diego! No experience required – we provide comprehensive training to launch your hospitality career. As the first face of our luxury beachfront resort, you'll create unforgettable guest experiences while enjoying competitive pay, benefits, and career growth opportunities. Perfect for energetic individuals passionate about service excellence.
Responsibilities
- Guest check-in/out procedures with personalized service
- Reservation management and booking coordination
- Answering phones and responding to guest inquiries
- Processing payments and maintaining accurate records
- Coordinating with housekeeping and maintenance teams
- Upselling hotel amenities and services
- Resolving guest concerns with professionalism
Qualifications
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Positive attitude and service-oriented mindset
- Basic computer proficiency
- Ability to work flexible shifts (nights/weekends)
- Attention to detail and problem-solving abilities
- No prior experience required – training provided