Job Description
Join our award-winning hospitality team as a Front Desk Agent at the heart of Albuquerque's vibrant culture! We're seeking friendly, energetic individuals to create memorable guest experiences at our downtown boutique hotel. No experience necessary—full training provided! Enjoy competitive pay, benefits, and opportunities for career growth in one of New Mexico's most dynamic cities.
Responsibilities
- Check guests in/out efficiently using our property management system
- Handle reservations, room assignments, and billing inquiries
- Provide exceptional customer service and resolve guest concerns promptly
- Process payments and manage cash drawer procedures
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain accurate records and documentation
Qualifications
- High school diploma or equivalent required
- No prior experience necessary—entry-level welcome!
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to work flexible shifts including weekends/holidays
- Attention to detail and problem-solving abilities
- Positive attitude and team player mentality
- Valid driver's license (if required for local errands)