Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in vibrant Portland! We're seeking passionate individuals to deliver exceptional guest experiences at our downtown boutique hotel. No prior experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for hospitality newcomers eager to build a rewarding career in Oregon's tourism capital.
Responsibilities
- Efficiently check-in/out guests using PMS systems
- Manage reservations and billing inquiries
- Resolve guest concerns with professionalism
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Act as local tourism resource for guests
- Maintain a pristine front desk environment
Qualifications
- High school diploma or equivalent
- Outstanding communication skills
- Basic computer proficiency
- Customer service mindset
- Ability to multitask in fast-paced settings
- Flexible availability including weekends
- Positive attitude and teamwork focus