Job Description
Are you looking for an exciting opportunity to join a premier hospitality team in the heart of Seattle? We are currently hiring enthusiastic Front Desk Agents for our dynamic weekend shift. We are looking for friendly, outgoing individuals who are eager to start a career in the hotel industry, regardless of prior experience.
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring they have a memorable stay from the moment they arrive. You will play a vital role in our operations, managing the front desk with professionalism and warmth. We offer a competitive pay structure, employee discounts, and a vibrant work culture.
Why Join Us?
- Competitive hourly wage of $20.00 - $25.00.
- Comprehensive training provided (No experience required).
- Employee discounts on dining and amenities.
- Flexible scheduling for weekend warriors.
Responsibilities
- Greet and warmly welcome guests upon arrival, ensuring a positive first impression.
- Process check-ins and check-outs efficiently using the hotel Property Management System (PMS).
- Answer incoming calls and respond to guest inquiries via email and in-person promptly.
- Manage the front desk area, ensuring it remains organized, clean, and professional at all times.
- Distribute mail and packages to guests in a timely and secure manner.
- Assist guests with directions, local recommendations, and special requests.
Qualifications
- A friendly, approachable, and professional demeanor is essential.
- Strong communication skills with the ability to listen actively and solve problems.
- Reliability and punctuality are critical for weekend availability (Friday, Saturday, Sunday).
- Basic computer literacy and typing skills are preferred.
- No prior hospitality experience is required; we will train the right candidate.