Job Description
Welcome to a world-class hospitality opportunity in the heart of the Rockies. The Broadmoor Hotel is seeking dedicated individuals to join our elite team for our weekend operations. We offer a dynamic work environment, flexible scheduling, and the chance to grow within a prestigious organization.
Whether you are looking for your first job or a new challenge, we provide comprehensive training. No prior experience is necessary—we are looking for attitude, energy, and a passion for service.
Responsibilities
- Greet and Welcome: Provide exceptional first impressions to guests upon arrival, checking them in with warmth and efficiency.
- Guest Assistance: Answer phone calls and inquiries promptly, resolving issues to ensure a 5-star guest experience.
- Housekeeping Support: Maintain the cleanliness and presentation of guest rooms and common areas to the highest standards.
- Front Desk Operations: Process payments, manage reservations, and handle check-outs with accuracy.
- Event Support: Assist with setting up and breaking down banquet halls for weekend weddings and corporate events.
- Security & Safety: Monitor property premises to ensure the safety of guests and staff.
- Team Collaboration: Work closely with housekeeping and maintenance teams to resolve guest requests quickly.
Qualifications
- Age Requirement: Must be at least 18 years old.
- No Experience Needed: Previous hotel or customer service experience is a plus, but not required.
- Reliability: Must be available to work weekends (Friday, Saturday, Sunday).
- Communication: Excellent verbal communication skills and a friendly demeanor.
- Physical Stamina: Ability to stand for long periods and lift moderate loads (up to 25 lbs).
- Legal Status: Eligible to work in the United States.
- Flexibility: Willingness to cross-train in different departments.