Job Description
Join our dynamic team at Grand Plaza Hotel, Portland's premier hospitality destination! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences with daily pay options. As the first point of contact, you'll embody our commitment to excellence while enjoying flexible scheduling and competitive compensation. Perfect for students or professionals seeking supplemental income with immediate payment processing.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle reservations, inquiries, and payment processing
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Maintain accurate shift reports and guest data
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with hotel management systems
- Ability to work flexible hours including nights/weekends
- Basic cash handling and math aptitude
- Positive attitude and team player mindset