Job Description
Join our award-winning hospitality team as a Front Desk Agent where no experience is required! We provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in Oklahoma City's premier hotel. Perfect for career changers or recent graduates seeking a dynamic role with growth potential.
Responsibilities
- Check-in/out guests efficiently using hotel management software
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional guest interactions
Qualifications
- High school diploma or equivalent (no experience required)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency with basic computer applications
- Ability to work flexible shifts including nights/weekends
- Positive attitude and willingness to learn new systems