Job Description
Join our award-winning Grand Harbor Hotel in vibrant Tampa, FL as a Front Desk Agent! We're seeking dynamic hospitality professionals to deliver exceptional guest experiences with weekly pay and competitive benefits. Enjoy Tampa's waterfront attractions while growing your career in our luxury property. Immediate openings with flexible scheduling available.
Responsibilities
- Manage check-in/out procedures with efficiency and accuracy
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain secure cash handling protocols
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems (Opera/PMS)
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- 1+ years hotel front desk experience preferred
- Strong communication and conflict resolution skills
- Proficient in PMS systems (Opera/Marriott)
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent required
- Valid Florida driver's license (if required for errands)
- Basic math and cash handling abilities