Job Description
Launch your hospitality career with Coastal Hospitality Group! We're seeking energetic Front Desk Agents to be the welcoming face of our Long Beach properties. No experience? No problem! We provide comprehensive training to develop your skills in guest relations, reservations, and property operations. Join our team where your smile makes a difference every day.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean, organized front desk environment
Qualifications
- High school diploma or equivalent required
- Outstanding customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Professional appearance and demeanor
- Flexible availability including weekends/holidays