Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in the heart of Dallas! We're seeking passionate individuals with a flair for hospitality to create unforgettable guest experiences. No experience necessary—comprehensive training provided!
What We Offer:
- Competitive hourly wage + generous tips
- Full benefits package (health/dental/vision after 60 days)
- Career advancement opportunities
- Employee discounts on hotel stays
- Dynamic, supportive work culture
Be the first smile our guests see! If you're a natural people person with strong communication skills and a commitment to excellence, apply today.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Assist with valet services and luggage handling
Qualifications
- High school diploma or equivalent required
- No prior experience necessary—training provided
- Excellent verbal communication skills
- Basic computer proficiency (typing, email)
- Strong problem-solving abilities
- Ability to multitask in fast-paced environments
- Positive attitude and customer-first mindset
- Flexible availability (nights/weekends required)