Job Description
Join our dynamic team as a Front Desk Agent at CityStay Hotels! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy flexible shift schedules, comprehensive training, and opportunities for career growth. If you're a people person with a passion for hospitality, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with accuracy
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with luggage and guest services as needed
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (nights, weekends, holidays)
- Customer service mindset with problem-solving abilities
- Attention to detail and organizational skills
- Positive attitude and team player mentality