Job Description
Join our award-winning team at Grand City Hospitality as a Front Desk Agent! We're seeking enthusiastic, customer-focused individuals to deliver exceptional guest experiences during weekend shifts. No prior experience required – we provide comprehensive training. Enjoy a competitive hourly rate, flexible scheduling, and opportunities for advancement in the hospitality industry. Perfect for students, career changers, or those seeking weekend work in Columbus's vibrant downtown district.
Responsibilities
- Warmly welcome and check in/check out guests using our property management system
- Manage reservations, answer inquiries, and resolve guest concerns promptly
- Process payments accurately and maintain financial transaction records
- Coordinate with housekeeping and maintenance teams to ensure operational excellence
- Uphold strict cleanliness and security standards in the lobby and common areas
- Assist with special requests and local area recommendations
- Complete end-of-day shift reports and reconciliation tasks
Qualifications
- No experience required – comprehensive training provided
- Exceptional interpersonal and communication skills
- Basic computer proficiency and comfort with reservation systems
- Strong problem-solving abilities and attention to detail
- Professional appearance and positive attitude
- Ability to work independently and as part of a team
- Flexibility to work weekends and holidays as needed
- Must pass background check and drug screening