Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in the heart of NYC! We're seeking enthusiastic Hospitality Associates to deliver exceptional guest experiences at our premium hotels across New York and Pennsylvania. No prior experience required – we provide comprehensive training to help you thrive in a fast-paced, rewarding environment. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing network of luxury properties.
Responsibilities
- Deliver outstanding customer service to hotel guests with a warm and professional demeanor
- Assist with front desk operations including check-in/check-out processes
- Manage guest inquiries and resolve issues promptly and effectively
- Support housekeeping and maintenance teams as needed
- Coordinate with dining and event departments for seamless service
- Maintain cleanliness and organization of public areas and facilities
- Adhere to all safety and sanitation protocols
Qualifications
- No prior experience required – we train all team members
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Customer-focused mindset with attention to detail
- Basic computer literacy
- Physical ability to stand for extended periods and lift up to 25 lbs
- Valid work authorization in the United States