Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent and launch your career in the thriving hospitality industry! We're seeking enthusiastic individuals with no prior experience who are passionate about creating exceptional guest experiences. Enjoy competitive pay, comprehensive training, and opportunities for advancement in one of Long Beach's premier hotels. If you're a people person with a positive attitude, we want to meet you!
Responsibilities
- Warmly greet and assist all guests with check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (training provided)
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – comprehensive training provided
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and willingness to learn new systems
- Professional appearance and positive demeanor
- High school diploma or equivalent required