Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent and launch your career in Nashville's vibrant hospitality scene. We're seeking energetic individuals to deliver exceptional guest experiences at our downtown Nashville property. This entry-level role offers comprehensive training, career growth opportunities, and the chance to work in Music City's premier destination. Enjoy competitive pay, flexible scheduling, and a supportive team environment. If you're passionate about customer service and ready to start your hospitality journey, apply today!
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Uphold brand standards and cleanliness protocols
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service or hospitality experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with MS Office applications
- Professional appearance and positive attitude
- Ability to stand for extended periods
- TN hospitality certification preferred (training provided)