Job Description
Join the heart of hospitality at Grand Plaza Hotel in downtown Dallas! We're seeking a charismatic Front Desk Agent to create unforgettable guest experiences. Be the first smile our visitors see and the last memory they take home. Enjoy competitive pay, flexible scheduling, and career growth opportunities in one of Texas' most vibrant cities. Apply today to start your journey in luxury hospitality!
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold hotel brand standards and safety protocols
- Utilize Opera property management system confidently
Qualifications
- Previous hotel or customer service experience required
- Exceptional communication and multitasking abilities
- Proficiency with reservation software (Opera preferred)
- Strong problem-solving and conflict resolution skills
- High school diploma or equivalent
- Flexible availability including nights, weekends, and holidays
- Valid Texas driver's license (for errands if needed)
- Basic knowledge of Dallas area attractions