Job Description
Join the vibrant hospitality scene in Atlanta as a Front Desk Agent with no prior experience required! We're seeking enthusiastic individuals to be the first point of contact for our guests, delivering exceptional service at our luxury downtown property. If you're passionate about customer service and ready to grow your career in hospitality, this is your perfect starting point.
Responsibilities
- Warmly welcome and check in/out guests with professionalism and efficiency
- Manage reservations, room assignments, and guest inquiries via phone/email
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams to resolve guest requests
- Utilize property management systems to update guest information
- Conduct daily audits of front desk operations and documentation
Qualifications
- No experience necessary – full training provided!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Exceptional problem-solving and multitasking abilities
- Flexible availability including weekends and holidays
- Positive attitude with genuine passion for customer service